PRIVACY POLICY
Welcome to Giulianos.com! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://giulianos.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
Device Information is collected using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Usage of a cookie is in no way linked to any personally identifiable information on our site. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and PayPal information), email address, and phone number. The information collected is not used for marketing purposes, but solely for the purposes of completing your purchase. We refer to this information as “Order Information.”
Additionally if you fill out a form on our website, such as a contact form, mailing list sign-up / pop-up form, or comment on a blog post, we or one of our data processors may store relevant information you have consented to provide us, such as your email address and other personal information required by the form.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). In addition, we use the Device Information for the purposes of Behavioral Advertising, as described below.
We may use the Personal Information you provide to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Woo Commerce to power our online store – you can read more about how Woo Commerce uses your Personal Information here: https://docs.woocommerce.com/documentation/get-help/woocommerce-com/privacy/?_ga=2.138191986.336186809.1552063854-1365514049.1552063854. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Other service partners / data processors may include:
PayPal, which provides for payment.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Analytics data is retained in Google Analytics for 26 months.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at orders@giulianos.com or by mail using the details provided below:
1264 E Walnut St Carson CA 90746
(310) 537-37700
YOUR CONSENT
By using our site, you consent to this Privacy Policy.
This policy was last modified on January 17, 2020
Payment Policy
We accept payment all major credit cards through Authorized.net. Payments made via credit card can be done online or by calling in at 310-537-7700 ex 227
Payment must be received in full before Products are packaged and shipped.
We do offer refunds. All refunds will be issued as store credit otherwise upon your decision towards your next order.
Cancellations within 24 hours of shipment are subject to a 10% restocking fee, calculated from the entire order value.